Community Standards

Muse is a community of learners, parents and teachers. All our lessons are offered by Muse teachers, who determine the content and format of their own lessons.

While our open community is our greatest source of strength, it also brings challenges. It is important to us that our Lesson is a safe space for our users. Our teachers and learners should treat each other without bias or prejudice across all pillars of diversity including, but not limited to, race, ethnicity, nationality, sexual orientation, religion, and gender identity. Here are some guidelines that we ask our members to observe. Learners who do not meet these guidelines will be removed from the Lesson.

Teacher Code of Conduct

• Teach lessons professionally:
  • Be prepared, begin on time, and treat all learners with respect.
  • Do not teach while impaired by alcohol or drugs, and do not model any behavior that a learner age 18 or younger is restricted from doing.
• Respond promptly to learner and parent questions and requests.
• Communicate with learners and parents in a professional manner, both in messages and in-lesson.
• Create a safe and welcoming space for learners and families from all backgrounds, beliefs, and locations.

Parent Code of Conduct

• Learners should only attend lesson under their own enrollment, as themselves. It violates Muse policy for a learner to use their sibling’s or another learner’s enrollment to attend lessons.
• Ask questions of teachers to clarify any missing details about lessons
• Provide constructive feedback about your lesson experience, for the benefit of the teacher and other parents.
• Engage in civil conversation, and speak and act with respect for different opinions.
• Help keep Muse a safe space for learners, families, and teachers from all backgrounds, beliefs, and locations.

Learner Code of Conduct

• Be kind: Help all learners feel welcome and included.
• Be safe: Keep your personal information private and never ask other learners for theirs (e.g., email address, mailing address, phone number, gamer tags, etc.).
• Be respectful: Treat others how you want to be treated. Dress in a manner appropriate for lesson; please be fully clothed with both a top and bottoms on.

MUSE Code of Conduct

• We welcome members from all backgrounds, beliefs, and locations and are committed to creating a safe space for our users across all pillars of diversity.
• We will listen to feedback from parents, teachers, and learners, and make changes accordingly.
• We will create and enforce policies to create a high-quality, trusted, and safe community for learning. This may include removing content or users from the platform.
• We will respond promptly to questions and issues that arise.

Finally, we ask that all members assume the best intentions in others. When something goes wrong, whether it’s a technical glitch, an email without a response, or something else, we ask that you share feedback in a constructive way.

Need help?

Contact us at sayuri@musemusicstudio.com for questions related to our terms and conditions.